SHIPPING POLICY
Shipping Areas
At Studio CARA, we strive to deliver your order safely and on time, wherever you are. Our shipping policy is designed to give you a clear overview of the shipping process and associated costs.
Studio CARA offers international shipping. We ship to various countries. Please contact us for information on specific shipping locations.
Shipping Costs
Shipping costs depend on the destination, size, and weight of the order. The exact shipping costs will be displayed during checkout.
For orders over a certain amount, we may offer free shipping. This information will also be displayed during checkout.
Delivery Time
Delivery time depends on the destination and type of product. For custom furniture, the average delivery time is 16 weeks. This period may vary depending on specifications and production capacity.
Once your order has been shipped, you will receive a confirmation email with tracking information so you can track your order.
Delivery
Deliveries are carried out by professional carriers. We ensure that your furniture is delivered safely and in good condition to your door. You are responsible for bringing your products into your home.
The customer is responsible for providing correct delivery details. If delivery cannot take place due to incorrect information, additional costs may be charged.
We advise you to ensure that the delivery location is accessible to the delivery person. This includes verifying access to stairs, lifts and passageways.
Delivery issues
If you experience a problem with the delivery, such as a delayed delivery or damage to the package, please contact us within 2 days by email or telephone.
We will do our best to resolve the problem quickly and ensure that you are satisfied with your purchase.
Contact Information
For questions about our shipping policy or your order, please contact us:
CARA Design